What is the primary reason for your decision to cancel your membership?

Were there any specific aspects of our service that did not meet your expectations?

How satisfied were you with our trainers and the quality of instruction?

Did the Summer or Winter break, or any other timing issues, influence your decision?

Did the cost of membership influence your decision to leave?

Do you have any suggestions on how we could improve our services or member experience?

Would you consider rejoining in the future? If yes, under what circumstances?